gori Casino & Sportsbook Data Care

This page describes what we collect when you use gori and how we keep that data protected. We take your privacy seriously—your personal information, payment details, and play history are encrypted, stored securely, and used only for account management, fraud prevention, and legal compliance. We do not sell your data to third parties or use it for marketing without your consent.

When you open an account with gori, you provide us with identifying information: your name, email, phone number, and date of birth. During withdrawal verification, we collect copies of your ID and proof of residence. We also track your gameplay—which games you play, your session history, and your account balance—to deliver our service and detect suspicious activity. All of this data is handled according to the privacy standards outlined below.

Our servers may sit outside your jurisdiction, but we apply the same security practices regardless of location. We use industry-standard encryption (SSL/TLS), firewalls, and regular security audits to protect your information. If you have questions about how we handle your data, our support team is available during business hours to explain our practices in detail.

What Data We Collect at gori

We collect your personal data in several categories. First, account information: your full name, email address, phone number, date of birth, and username. Second, identity verification documents: a copy of your government-issued ID (passport, national ID, or driver's license) and proof of residence (utility bill or bank statement). Third, payment information: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer details) and transaction history. Fourth, gameplay data: which games you play, your bet amounts, session timestamps, and account balance.

We also collect technical data: your IP address, device type, browser information, and cookies. This helps us detect fraud, prevent account takeovers, and understand how you use gori. We do not collect biometric data, location data (beyond what your IP reveals), or any information you do not voluntarily provide.

How We Use Your Data on gori

We use your data for several purposes. First, to operate gori: we need your email and password to authenticate you, your payment details to process deposits and withdrawals, and your gameplay data to settle bets and manage your account balance. Second, to comply with law: we retain your identity documents and transaction history to meet anti-money-laundering (AML) and Know Your Customer (KYC) requirements. Third, to prevent fraud: we analyze your IP address, device fingerprint, and betting patterns to detect suspicious activity and protect your account.

We do not use your data for marketing or advertising without your explicit consent. We do not share your data with third parties except where required by law (e.g., to financial regulators or law enforcement) or to process your transactions (e.g., payment processors). Our payment processors—the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transfers—see only the information necessary to complete your transaction; they do not see your full account history or gameplay data.

Data Retention and Deletion on gori

We retain your data for as long as your account is active, plus a period afterward to comply with legal obligations. Identity documents and transaction records are typically kept for five to seven years to satisfy AML regulations. Gameplay data is retained for one year after account closure. If you request deletion of your account, we anonymize your personal information but retain transaction records as required by law.

You have the right to request a copy of all data we hold about you. Contact our support team with your account email, and we'll provide a data export within ten business days. You also have the right to request correction of inaccurate data or deletion of data we no longer need to retain (subject to legal requirements).

"At gori, we believe transparency about data handling builds trust. We encrypt your information, limit access to authorized staff, and never sell your details to marketers or data brokers."

Your Rights and Our gori Commitments

• 1
  Access your dataYour right

  You can request a complete copy of all data we hold about you. We provide this within ten business days at no charge.

• 2
  Correct inaccurate dataYour right

  If your name, email, or other details are wrong, contact us and we'll update them immediately.

• 3
  Request deletionYour right (with limits)

  We can delete personal data we no longer need, but we must retain transaction records to comply with AML law.

• 4
  Opt out of marketingYour right

  We do not send marketing emails without your consent. If you receive any, you can unsubscribe immediately.

Third-Party Processors and International Transfer

Our servers are located outside Indonesia, so your data may be transferred internationally. We apply the same encryption and security standards regardless of server location. We work with third-party processors—payment gateways, hosting providers, and fraud-detection services—who access your data only to perform their specific function. We require all processors to sign data-protection agreements and maintain security standards equivalent to our own.

Security Measures at gori

We protect your data using industry-standard practices: SSL/TLS encryption for data in transit, AES-256 encryption for data at rest, firewalls, intrusion-detection systems, and regular security audits. Our staff access your data only when necessary and only after authentication. We do not store passwords in plain text; we hash them using strong algorithms. If we detect a security breach, we notify affected users within 72 hours and provide guidance on account recovery.

Regional Considerations and Jurisdiction

gori operates in select jurisdictions where local law permits. Our primary user base spans Jakarta, Surabaya, Bandung, Medan, and Semarang. We comply with local data-protection laws where applicable. If you access gori from outside a supported jurisdiction, you do so at your own risk and are responsible for verifying compliance with your local law. Our services are available only where local law permits; we do not offer access in jurisdictions where online wagering is prohibited.

Contact Us About Your Data

If you have questions about how we handle your data, want to exercise your rights, or suspect a data breach, contact our support team. We're available during business hours via live chat and email. We respond to data-access requests within ten business days and to security concerns within 24 hours. Your privacy is central to how we operate gori, and we're committed to transparency and accountability in all data handling.

This privacy policy may be updated from time to time. We notify you of material changes via email and dashboard alert. Continued use of gori after an update constitutes acceptance of the new policy. We encourage you to review this page regularly to stay informed about how we protect your data.